Native Eyewear Lens Information
Native Eyewear Lens Information:
All Native Eyewear Frames AND Lenses are covered by a free Lifetime Warranty. The following details have been copied from
the Native Eyewear web site. Note that your sales receipt is required to file a claim. If you purchase your Native Eyewear
from ADS Sports Eyewear we will keep your receipt on file and send you a copy any time you need it. Forever.
1. NATIVE EYEWEAR WARRANTS that, if your Native sunglasses ever fail for any reason during standard use, we will repair or replace your sunglasses and incur all costs to ship them back to you within the United States. To make a claim, do NOT return your Natives to the store. Stores are NOT authorized to provide service under this warranty. Instead, log on to nativeyewear.com/warranty, submit your claim electronically and then return your sunglasses directly to Native, along with your Lifetime warranty Claim #, Proof Of Purchase and a $30 Processing Fee.
Lifetime Warranty Claim #
• To obtain a claim #, log on to nativeyewear.com/warranty and submit your claim electronically. You will receive a claim # at that time.
• A completed online claim form is REQUIRED to make a claim.
• Any missing or incomplete information will VOID the processing of your claim.
• Your claim # MUST be indicated on the outside of your package.
Proof Of Purchase
(If you do NOT have a Proof of Purchase, click here.)
• Proof of Purchase is REQUIRED to make a claim and is defined as follows:
o An original dated sales receipt from an Authorized Dealer clearly listing your Native purchase Or
o The original UPC barcode from the Native sunglass box.
• The following items are NOT considered proof of purchase:
o Photocopies of either receipts or UPC barcodes.
o Bank, credit card or on-line statements.
o Receipts from any NON-Authorized Dealer (Internet included).
• Your original dated sales receipt and/or original UPC barcode will be returned to you with your warranty claim.
• Your Proof of Purchase must match the item(s) you are returning under this warranty.
Processing fee
• The $30 processing fee is REQUIRED for each pair of sunglasses returned under this warranty.
• Polarized Lens Kits, purchased separately from your Native sunglasses, REQUIRE their own $30 processing fee.
• Payment may be made online by credit card. No cash or check payments accepted.
Other suggestions
• To track the status of existing warranty claims, log on to nativeyewear.com/warranty
• Allow 3-4 weeks for delivery. For nondelivery or further information, e-mail us at [email protected].
We will reply within two (2) - three (3) business days.
• We encourage you to send your Natives by a traceable method (such as insured mail or UPS), as Native is not responsible for lost or misdirected packages.
2. SUBSTITUTION / DISCONTINUED SUNGLASSES: Before making a LiLens Info:
Native Eyewear:
Polarized Lens Information -
All Native Eyewear Frames AND Lenses are covered by a free Lifetime Warranty. The following details have been copied from
the Native Eyewear web site. Note that your sales receipt is required to file a claim. If you purchase your Native Eyewear
from ADS Sports Eyewear we will keep your receipt on file and send you a copy any time you need it. Forever.
1. NATIVE EYEWEAR WARRANTS that, if your Native sunglasses ever fail for any reason during standard use, we will repair or replace your sunglasses and incur all costs to ship them back to you within the United States. To make a claim, do NOT return your Natives to the store. Stores are NOT authorized to provide service under this warranty. Instead, log on to nativeyewear.com/warranty, submit your claim electronically and then return your sunglasses directly to Native, along with your Lifetime warranty Claim #, Proof Of Purchase and a $30 Processing Fee.
Lifetime Warranty Claim #
• To obtain a claim #, log on to nativeyewear.com/warranty and submit your claim electronically. You will receive a claim # at that time.
• A completed online claim form is REQUIRED to make a claim.
• Any missing or incomplete information will VOID the processing of your claim.
• Your claim # MUST be indicated on the outside of your package.
Proof Of Purchase
(If you do NOT have a Proof of Purchase, click here.)
• Proof of Purchase is REQUIRED to make a claim and is defined as follows:
o An original dated sales receipt from an Authorized Dealer clearly listing your Native purchase Or
o The original UPC barcode from the Native sunglass box.
• The following items are NOT considered proof of purchase:
o Photocopies of either receipts or UPC barcodes.
o Bank, credit card or on-line statements.
o Receipts from any NON-Authorized Dealer (Internet included).
• Your original dated sales receipt and/or original UPC barcode will be returned to you with your warranty claim.
• Your Proof of Purchase must match the item(s) you are returning under this warranty.
Processing fee
• The $30 processing fee is REQUIRED for each pair of sunglasses returned under this warranty.
• Polarized Lens Kits, purchased separately from your Native sunglasses, REQUIRE their own $30 processing fee.
• Payment may be made online by credit card. No cash or check payments accepted.
Other suggestions
• To track the status of existing warranty claims, log on to nativeyewear.com/warranty
• Allow 3-4 weeks for delivery. For nondelivery or further information, e-mail us at [email protected].
We will reply within two (2) - three (3) business days.
• We encourage you to send your Natives by a traceable method (such as insured mail or UPS), as Native is not responsible for lost or misdirected packages.
2. SUBSTITUTION / DISCONTINUED SUNGLASSES: Before making a Lifetime Warranty claim, please visit nativeyewear.com to ensure your exact sunglasses are currently available (style name / frame & lens color combination). If your exact sunglasses are NOT currently available (discontinued), select a new pair of sunglasses while submitting your claim electronically. You can NOT choose a different style sunglass if your style is currently available. Simply choose a new frame & lens color combination within the style you are returning. In the case where your style is no longer available, we will select a suitable replacement.
All substitutions are final. (NO exchanges for any reason, including fit, color or personal preference.)
• In the event that Native has inventory of your discontinued sunglasses, you will receive that exact sunglass in return even though you indicated a "substitution" on your claim form.
3. MANUFACTURER'S DEFECTS WITHIN THE FIRST YEAR OF PURCHASE:
If there is a defect in the materials or workmanship within the first year of purchase, Native Eyewear will refund the $30 processing fee along with the repair or replacement of your Native sunglasses.
• An original dated sales receipt from an authorized dealer is required as a proof of purchase.
• Native Eyewear has the sole discretion to determine manufacturer's defects.
• Scratched lenses are NOT a manufacturer's defect.
4. SCOPE AND DURATION OF THE WARRANTY:
This warranty extends only to you, the original purchaser of these Native sunglasses, and lasts for the lifetime of your Native sunglasses. This warranty covers all parts of your Native sunglasses and applies to all types of defects or failure during standard use, except for the following:
• Loss of sunglasses is NOT covered.
• Standard use does NOT include use as protective eyewear for which safety glasses or goggles are required.
• This warranty does NOTcover prescription lenses. Native eyewear is NOT responsible for returning to you your prescription lenses if received in connection with this warranty.
5. LIMITATION ON DAMAGES:
For breach of any express or implied warranty on this product, the consumer is limited to the following damages: repair of the product or replacement with an identical or equivalent style, at the election of Native Eyewear. Native Eyewear is NOT liable for any other damages, such as special, incidental, punitive or consequential damages, resulting from use of this product. Note: some States do not allow the exclusion or limitation of special, incidental, punitive or consequential damages, so the above limitation or exclusion may not apply to you.
6. REPRODUCTION OF CUSTOMER LETTERS:
Native Eyewear reserves the right to reproduce all or any portion of any customer letter and/or photograph received in connection with this warranty in its advertising or promotional materials without compensation to the customer. The submission of any letter and/or photograph along with a warranty claim will constitute a license permitting Native Eyewear use and reproduction of all or any portion of the customer letter and/or photograph in connection with its business.
7. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
8. THIS WARRANTY EXTENDS TO RESIDENTS OF THE UNITED STATES ONLY.
9. THIS WARRANTY IS SUBJECT TO CHANGE. VISIT NATIVEYEWEAR.COM FOR THE MOST UPDATED WARRANTY INFORMATION.